FAQ

Checkout is handled securely by Stripe. You can pay by card, and by Apple Pay or Google Pay where your device supports them. We never see or store your card details.

Yes. All prices are in GBP and [include VAT].

Email us as soon as possible at [CONTACT EMAIL]. If your order hasn’t been dispatched, we’ll do our best to change or cancel it. If it has, you can return it once it arrives.

When we run an offer, you can enter the code on the payment page at checkout.

UK addresses only, for now.

Free on orders over £75. Below that, standard delivery is [£X.XX]. All options are shown at checkout. See Delivery & Returns.

Standard delivery takes [2–4] working days from dispatch. Orders placed before [2pm] on a working day are dispatched [the same day].

We email you a tracking number when your order ships. If you have an account, it’s also in your order history.

Yes. You have 14 days from delivery to tell us, and a further 14 days to send it back, unworn and with tags attached. See how to return.

Within 14 days of us receiving your return, back to your original payment method.

Sorry about that. Contact us with your order number and a photo, and we’ll put it right.

Men’s styles have a relaxed fit. The women’s tee is fitted, and the women’s sweatshirt and hoodie are a regular fit. Our size guide has measurements for every style.

[For a closer fit, size down. For a looser fit, size up.]

[T-shirts: 100% cotton, XXX gsm. Sweatshirts and hoodies: XX% cotton, XX% polyester, XXX gsm.]

[Wash at 30°C inside out with similar colours. Don’t tumble dry. Don’t iron directly on the print.]

It’s on purpose. Two Rs facing each other at the heart of the word: two sides meeting, or looking yourself in the eye. Read more about UNDERRATED.

No. You can check out as a guest. An account lets you see all your orders and their tracking in one place.

Yes. Create an account with the same email address and your past orders will appear.

Use “Forgotten your password?” on the sign-in page and we’ll email you a link to choose a new one.